Privacy Policy

1. Information We Collect

When you create an account, we collect your email address and authentication credentials through our authentication provider (Supabase Auth). When you use our services, we collect usage data including pages visited, patterns viewed, and feature interactions through our analytics provider (PostHog).

2. How We Use Your Information

We use your information to:

• Provide and maintain our chart pattern detection services
• Manage your account and subscription tier
• Send alerts and notifications (Premium tier only, with your consent)
• Improve our pattern detection algorithms and user experience
• Enforce rate limits and prevent abuse

3. Data Storage & Security

Your data is stored securely in our PostgreSQL database hosted on Supabase with Row Level Security (RLS) enabled. All data transmission is encrypted via HTTPS. We do not sell your personal data to third parties.

4. Data Retention

We retain your account data for as long as your account is active. Detection history and analytics data are retained for up to 24 months. If you delete your account, we will remove your personal data within 30 days, though anonymized aggregate data (e.g., detection statistics) may be retained indefinitely.

Payment records are retained as required by applicable tax and accounting regulations (typically 7 years).

5. Cookies & Tracking

We use essential cookies for authentication and session management. We use PostHog for product analytics to understand how users interact with our platform. You can opt out of analytics tracking in your browser settings.

6. Third-Party Services

We use the following third-party services:

• Supabase — Authentication and database
• Stripe — Payment processing
• PostHog — Product analytics
• Sentry — Error monitoring
• EODHD — Market data

7. Your Rights

You have the right to access, update, or delete your personal data at any time. You can delete your account and all associated data from your account settings. For data-related requests, contact us at the email below.

8. GDPR (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR):

• Lawful basis: We process your data based on consent (account creation), contractual necessity (service provision), and legitimate interest (analytics, security).
• Right to erasure: Request complete deletion of your personal data.
• Right to portability: Request a copy of your data in a machine-readable format.
• Right to restriction: Request that we limit processing of your data.
• Right to object: Object to processing based on legitimate interest.

To exercise these rights, contact us at the email address below.

9. CCPA (California Residents)

If you are a California resident, you have the right to:

• Know what personal information we collect and how it is used.
• Request deletion of your personal information.
• Opt out of the sale of personal information. We do not sell your personal information.
• Non-discrimination for exercising your privacy rights.

10. Children's Privacy

TradingPatterns.io is not intended for use by anyone under the age of 18. We do not knowingly collect personal information from children under 13 (or 16 in the EEA). If we become aware that we have collected data from a child, we will delete it promptly.

11. International Data Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.

12. Contact

For privacy-related questions or concerns, contact us at privacy@tradingpatterns.io.